Thank you so much for supporting my art and considering a purchase from my collection of prints, artworks, and special merchandise, including stickers and postcards. Here’s everything you need to know about how I ensure your chosen pieces make their way to you safely.
Order Processing
Once you've selected your favorites and made your purchase, you'll immediately receive a confirmation email from Bigcartel detailing your order. I personally prepare and pack each order and aim to dispatch everything within a week. I'm as eager as you are for you to receive my work, so I do my best to get it to you quickly, wrapped with care and attention.
Tracking Your Order
The moment your order sets out on its journey to you, Bigcartel will send you a tracking number. This lets you keep an eye on its progress and gives you a good idea of when it will arrive at your door.
Shipping From Edinburgh, UK
Every piece is sent directly from my studio in Edinburgh, UK. No matter where you are in the world, I make sure your order reaches you.
International Shipping
I love that my art can travel across the globe! Usually, international shipping can take up to 14 days, but sometimes it might take a bit longer, especially during busy periods or if there are postal strikes. I appreciate your patience and understanding if there are any delays. Rest assured, it's always worth the wait.
Adjustments to Your Order
Changed your mind or forgot to add something to your cart? No worries at all. If you need to adjust your order, just reach out to me as soon as possible. I’m more than happy to make any changes to ensure you’re completely happy with your purchase.
From the moment you decide to bring a piece of my art into your life, to the exciting day when you unbox it, I'm here to make the experience as seamless and joyful as possible. If you have any questions or need further assistance, please don’t hesitate to get in touch.
Thank you for choosing my art to add to your world. Every order is sent out with a huge amount of care and gratitude from me to you.